Shipping Policy
Domestic Orders
We use both USPS and UPS for most of our standard ground shipping, including our Free Shipping* for Spice and Tea orders $60 and over. We reserve the right to change and use additional shippers as necessary, as well as modify our policy without notice. For international orders we use a variety of services depending on the country and their regulations.
Orders typically are shipped within 1-2 days depending on when the order is placed and received by us. Please allow for 3-5 days in transit for domestic orders.
Our $10.95 Flat Rate Shipping for orders under $60 applies to orders shipped to addresses within all 50 states, as well as Guam, the U.S. Virgin Islands and Puerto Rico. It also only applies to Spices & Teas, and small tea & spice accessories, such as tea ball and pincher infusers, spoons, other small items, and not to breakable, non-food merchandise and some breakable food items. Excluded items include Teapots, Cups, Mugs, Oils & Vinegars and other larger, heavier and breakable items. Shipping will be calculated at Check-Out in the Shopping Cart.
Free Shipping* only applies to Spices & Teas and small tea & spice accessories shipped to addresses within all 50 states, as well as Guam, the U.S. Virgin Islands and Puerto Rico. The Free Shipping* does not apply to any breakable, non-food merchandise and some breakable, food items included in an order $60 and over. This includes Teapots, Cups, Mugs, Oils & Vinegars and other larger, heavier and breakable items. The Spices & Teas will still be free, but shipping charges will apply to the excluded items. The shipping will be calculated at Check-Out in the Shopping Cart. If you have any sipping questions, please contact us.
UPS cannot ship to PO Boxes, so we will use USPS if being shipped to a PO Box. We can ship your merchandise expedited, including 2 & 3 Day Delivery and Overnight Delivery at additional cost. Restrictions might apply for weekends and holidays. If you have any questions or are looking for special handling, please check with us first.
International Orders
For international orders to Canada, and the UK, we use the most cost-effective carrier available to us. International Shipping Cost is not shown in the Shopping Cart since we must see the order before we can quote the shipping due to weight, size of package, the country we are shipping to and the carrier used. That is why your order might not process. If you are in Canada or the UK, we will gladly quote the shipping cost for your and then manually process your order if you agree to the cost. We apologize for any inconvenience this may cause but as a small business, our International orders are minimal at this time so we do do have automatic International Shipping Rates built into our website.
For other countries outside Canada and the UK, please check with us first for shipping availability and costs, as your order will not process. We do not have International Shipping Rates posted since there are so many restrictions. We are not even able to ship to many countries. If you have are any questions about shipping costs or restrictions, please check with us first and we will gladly quote the rates for you, if we are able to ship to your country.
Shipping rates and policies are subject to change without notice as they can change to us also without notice. Shipping rates do not apply to commercial accounts.
Commercial Account Shipping
For Commercial Accounts and larger Spice & Tea quantities, we reserve the right to charge additional shipping rates. The amount of the shipping charged will depend on several factors including products ordered, weight of total shipment and destination. Please contact us for quantity and shipping quotes.
*Please see our complete Free Shipping policy for complete rules. It’s a pretty good deal.