Free Shipping Policy
Free Shipping only applies to orders $50 and over consisting of Spices & Teas and small tea & spice accessories, such as tea ball infusers, spoons and similar items, shipped to addresses within all 50 states, as well as Guam, the U.S. Virgin Islands and Puerto Rico. We use both USPS and UPS for most of our standard ground shipping, including our Free Shipping. We reserve the right to use these and other carriers if the order warrants it. Our Free Shipping Policy does not apply to Commercial Accounts or some larger quantity orders. Please refer to our Shipping Policy page or contact us for larger quantity quotes and shipping.
Free Shipping does not apply to any breakable, non-food merchandise and some breakable, food items included in an order $50 and over. This includes Teapots, Cups, Mugs, Oils & Vinegars and other larger, heavier and breakable items. The Spices & Teas will still be free, but shipping charges will apply to the excluded items. The shipping will be calculated at Check-Out in the Shopping Cart.
We do offer expedited shipping, and we have rates posted on our Shipping Rate Page. But since there are so many variables involved such as the type of merchandise being shipped, destination, when we receive your order and how soon you need the order to arrive, there are exceptions to our policy and rates beyond our control. So, if you need more exact information of expedited shipping, please contact us for a quote. We don’t bury low-cost, or “free” shipping in our prices, as some companies do, which is why we would rather provide you a real quote. So call or email us if you need your order sooner than normal ground shipping times.
If shipping costs and other factors raise our costs which we must pass on, we reserve the right to modify this and all policies at any time without notice.
If you have any shipping questions, please contact us at (702) 877-4237 or [email protected].