Shipping Policy
Shipping Policy
Domestic Orders
We use both USPS and UPS for most of our standard ground shipping, including our Free Shipping* for Spice and Tea orders $70 and over. We reserve the right to change and use additional shippers as necessary, as well as modify our policy without notice. For international orders we use a variety of services depending on the country and their regulations.
Orders typically are shipped within 1-2 days depending on when the order is placed and received by us. Please allow for 3-7 days in transit for most domestic orders once shipped. USPS and UPS will take longer at times, depending how they handle your package. Once the carrier has your package, we have no control over how they handle it. USPS and UPS will use each other for some parts of some shipments which can affect the transit time, but also allows them to control shipping cost. You will receive tracking so you can track your order’s progress.
Our $10.95 Flat Rate Shipping for orders under $70 applies to orders shipped to addresses within all U.S. states (excluding Nevada which has a separate shipping schedule), as well as Guam, the U.S. Virgin Islands and Puerto Rico. It also only applies to Spices & Teas, and small tea & spice accessories, such as tea ball and pincher infusers, spoons, other small items, and not to breakable, non-food merchandise and some breakable food items. Excluded items include Teapots, Cups, Mugs, Oils & Vinegars and other larger, heavier and breakable items. Shipping will be calculated at Check-Out in the Shopping Cart.
Free Shipping* only applies to Spices & Teas and small tea & spice accessories shipped to addresses within all 50 states, as well as Guam, the U.S. Virgin Islands and Puerto Rico. The Free Shipping* does not apply to any larger, breakable, non-food merchandise and some breakable, food items included in an order $70 and over. This includes Teapots, Cups, Mugs, Oils & Vinegars and other larger, heavier and breakable items. The Spices & Teas will still be free, but shipping charges will apply to the excluded items. The shipping will be calculated at Check-Out in the Shopping Cart. If you have any sipping questions, please contact us.
UPS cannot ship to PO Boxes, so we will use USPS if being shipped to a PO Box. We can ship your merchandise expedited, including 2 & 3 Day Delivery and Overnight Delivery at additional cost. Restrictions might apply for weekends and holidays. If you have any questions or are looking for special handling, please check with us first.
International Orders
We do not sell or ship to countries outside the United States. If you try to ship to a country outside the U.S., your order will not process. We will on special request ship to Canada. We have to get shipping quotes based on what is being purchased and where it’s being shipped. If you have want an order shipped to Canada, please contact us so we can calculate the cost of your order and shipping to see if you want to proceed.
Shipping rates and policies are subject to change without notice. Shipping rates do not apply to commercial accounts.
Commercial Account Shipping
For Commercial Accounts and larger Spice & Tea quantities, we reserve the right to charge additional shipping rates. The shipping cost will depend on products ordered, weight of total shipment and destination. Please contact us for quantity and shipping quotes.
*Please see our complete Free Shipping Policy for complete rules. It’s a pretty good deal.